Privacy Policy — longfu88

longfu88 ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of every individual who visits, registers on, or uses the services available at longfu88.cam. This Privacy Policy ("Policy") sets out our practices regarding the collection, processing, storage, disclosure, and deletion of personal data in connection with your use of the Platform.

This Policy applies to all users of the Platform, including visitors who browse without registering an Account, registered Players, and VIP Programme members. It covers all personal data collected across all channels, including the website, any associated mobile-optimised interface, and communications conducted through our customer support channels.

This Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and the Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

The Data Controller responsible for your Personal Data collected in connection with your use of the longfu88 Platform is the entity operating the Platform under its international gaming licence (Curacao jurisdiction). All enquiries regarding data protection, including requests to exercise your rights under this Policy, should be directed to our support team using the contact details set out in Section 16.

longfu88 has appointed a designated privacy contact point within its support structure who is responsible for overseeing compliance with this Policy, handling data subject requests, and coordinating responses to data protection enquiries.

longfu88 collects Personal Data through several distinct channels and for specific purposes. The categories of Personal Data we collect are set out in the table below:

We collect only the minimum Personal Data necessary for each identified purpose. We do not request or retain sensitive data categories (such as health data, racial or ethnic origin, or religious beliefs) unless strictly required by our licensing obligations in connection with responsible gambling assessments.

longfu88 Processes your Personal Data only where we have a lawful basis to do so. The legal bases we rely upon are as follows:

1. Contractual necessity: Processing that is necessary to perform our obligations under the Terms & Conditions — including Account management, payment processing, game delivery, and withdrawal handling.
2. Legal obligation: Processing required to comply with legal and regulatory requirements under our international gaming licence, including KYC/AML obligations, age verification, and record-keeping mandates.
3. Legitimate interests: Processing that serves the Platform's legitimate operational and security interests — such as fraud detection, platform security monitoring, product improvement, and responsible gambling risk assessments — where those interests are not overridden by your rights and interests.
4. Consent: Where we rely on your consent for a specific Processing activity (such as optional marketing communications), we will obtain that consent clearly and separately, and you may withdraw it at any time without affecting the lawfulness of prior Processing.

The Personal Data collected by longfu88 is used for the following defined purposes:

• Account management: Creating, maintaining, and administering your Account; processing login authentication; enabling Account recovery; and applying responsible gambling tools such as deposit limits and self-exclusion.
• Payment processing: Processing deposits and withdrawals via Malaysian payment methods (including Touch 'n Go eWallet, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank, and cryptocurrency channels); reconciling transactions; and investigating disputed transactions.
• Identity verification (KYC): Verifying your age (21+), identity, and residential address as required under our international gaming licence's anti-money-laundering and player protection obligations.
• Service delivery: Operating and delivering all gaming products on the Platform, including live dealer tables, sports betting markets (EPL, Liga Super Malaysia, UFC, and others), slot games, and poker.
• Security and fraud prevention: Monitoring Account activity for signs of fraud, money laundering, account takeover, bot usage, or other prohibited conduct; enforcing our Terms & Conditions.
• Responsible gambling: Assessing and responding to responsible gambling risk signals; applying cooling-off periods; processing self-exclusion requests; and maintaining records of exclusion periods.
• Legal and regulatory compliance: Meeting record-keeping, reporting, and audit obligations under our licensing jurisdiction; cooperating with lawful requests from regulatory authorities or law enforcement.
• Platform improvement: Analysing aggregate, de-identified usage data to improve Platform performance, fix technical issues, and develop new features that better serve Malaysian players.
• Customer support: Responding to enquiries, live chat sessions, email correspondence, and complaints; maintaining support records for quality assurance purposes.
• Communications: Sending transactional messages (deposit confirmations, withdrawal receipts, security alerts, bonus credits) to your registered email and mobile number. Marketing communications are only sent where you have opted in and may be unsubscribed from at any time.

longfu88 will not use your Personal Data for any purpose that is incompatible with the purposes listed above without first providing you with notice and, where required, obtaining your consent.

longfu88 does not sell, rent, or otherwise commercially transfer your Personal Data to third parties. We share your Personal Data only in the limited circumstances described below:

1. Payment service providers: We share the minimum financial data necessary with our payment processing partners — including providers of DuitNow, FPX, Touch 'n Go eWallet integrations, and cryptocurrency settlement services — to execute your deposit and withdrawal transactions. These partners are subject to their own data protection obligations and are contractually restricted from using your data for any other purpose.
2. KYC and identity verification providers: Where we use third-party identity verification technology to assist with KYC document processing, such providers act as Data Processors under contract with longfu88 and may not use your KYC Data independently.
3. Gaming software providers: The game studios and live dealer platform providers whose products appear on longfu88 may receive technical session data necessary to deliver their games. No personally identifiable account data beyond what is strictly necessary for game delivery is shared.
4. Legal and regulatory authorities: We will disclose your Personal Data to regulatory bodies, law enforcement agencies, or courts where we are legally required to do so under applicable law, or where we reasonably believe disclosure is necessary to prevent fraud, crime, or harm.
5. Fraud prevention and anti-money-laundering services: We may share data with industry fraud prevention databases and AML screening services where required by our licensing obligations.
6. Professional advisers: Legal counsel, auditors, and other professional advisers engaged by longfu88 may access Personal Data on a need-to-know basis, subject to professional confidentiality obligations.

As an internationally licensed platform serving players across Malaysia and other global markets, longfu88 may transfer your Personal Data to servers, processors, or partners located outside of Malaysia. Such transfers may include transfers to jurisdictions whose data protection laws differ from those applicable in Malaysia.

Where such transfers occur, longfu88 ensures that appropriate safeguards are in place to protect your Personal Data, including:

• Contractual clauses binding the recipient to data protection standards consistent with this Policy;
• Use of processors operating in jurisdictions that maintain adequate data protection frameworks; and
• Encryption of data in transit and at rest.

By using the Platform and providing your Personal Data, you acknowledge that your data may be transferred, stored, and processed in jurisdictions outside Malaysia. We will always ensure that such transfers are conducted with appropriate protections in place.

longfu88 retains your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following indicative retention periods apply:

When Personal Data is no longer required, it is securely deleted or permanently anonymised in accordance with our data destruction procedures. Where anonymisation is used in preference to deletion, the anonymised data may be retained for aggregate statistical analysis.

Subject to applicable law and our legal obligations as a licensed gaming operator, you have the following rights in respect of your Personal Data held by longfu88:

To exercise any of these rights, please contact our support team via live chat or at [email protected]. We will acknowledge your request within 72 hours and provide a substantive response within 30 calendar days. Where your request is particularly complex or numerous, we may extend this period by up to a further 60 days, with notice to you.

longfu88 uses cookies and similar technologies (local storage, session tokens) to operate and improve the Platform. The following categories of cookies are in use:

longfu88 does not use third-party advertising cookies, social media tracking pixels, or cross-site behavioural profiling cookies. You may manage your browser cookie settings at any time through your browser's settings panel. Disabling essential cookies may prevent certain features of the Platform from functioning correctly.

The longfu88 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, store, or process Personal Data relating to any individual under the age of 21.

If we become aware that Personal Data has been collected from a person under the age of 21 — whether through a false registration, a KYC discrepancy, or any other means — we will immediately close the associated Account, delete or anonymise all related Personal Data to the extent not required by legal obligations, and return any deposited funds to the source of payment where legally permissible.

Parents and guardians who believe that their child may have registered an Account on longfu88 should contact us immediately at [email protected]. We will investigate and take appropriate action as a matter of priority.

longfu88 implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, alteration, and disclosure. These measures include:

• Encryption in transit: All data transmitted between your browser/device and the Platform is encrypted using TLS 1.2 or higher (256-bit AES). Our domain enforces HTTPS at all times — you will always see the padlock icon in your browser's address bar on longfu88.cam.
• Encryption at rest: Sensitive data categories (KYC documents, financial records, password hashes) are encrypted at rest in our database infrastructure. Plain-text storage of passwords is prohibited — we use industry-standard hashing with salt.
• Access controls: Access to systems containing Personal Data is restricted on a strict need-to-know basis. All administrative access is logged, subject to multi-factor authentication, and periodically reviewed.
• Fraud monitoring: Automated systems continuously monitor Account activity for anomalies consistent with fraud, account takeover, or prohibited conduct. Suspicious activity triggers manual review and, where necessary, Account suspension.
• Penetration testing and audits: The Platform undergoes periodic security assessments by independent third parties to identify and remediate vulnerabilities.
• Incident response: We maintain a documented data breach response procedure. In the event of a breach likely to result in a significant risk to individuals, we will take prompt remedial action and notify affected individuals where required.

While we take all reasonable steps to protect your Personal Data, no system is completely immune to security risks. We encourage you to use a strong, unique password for your longfu88 Account, to enable two-factor authentication, and to notify us immediately if you suspect any unauthorised access to your Account.

The longfu88 Platform does not contain links to external third-party websites as a matter of policy. Where references are made to external services (such as payment method providers or responsible gambling resources) in informational text, such references are for guidance only and do not constitute an endorsement of those services or their privacy practices.

longfu88 accepts no responsibility for the privacy practices, security standards, or data handling of any third-party payment service provider you choose to use in connection with your Account. We strongly recommend that you review the privacy policies of your payment providers — including Touch 'n Go eWallet, GrabPay, Boost, Maybank, CIMB, and any other provider you use — before authorising transactions.

longfu88 reserves the right to update, revise, or replace this Privacy Policy at any time. We will publish the revised Policy on this page with an updated effective date. Where changes are material — meaning they significantly affect how we collect or use your Personal Data or your rights in respect of that data — we will provide advance notice via a prominent notice on the Platform homepage or via email to your registered address.

We encourage you to review this Policy periodically to stay informed about how we handle your Personal Data. Your continued use of the Platform following the publication of a revised Policy constitutes your acknowledgement of, and agreement to, the updated terms where such acceptance is required.

If you disagree with any material change to this Policy, you should discontinue your use of the Platform and contact our support team to arrange Account closure and return of your available balance.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which longfu88 handles your Personal Data, please contact us through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week directly on the longfu88 Platform. Our support team operates on Malaysia Time (MYT, UTC+8) and can assist with privacy enquiries in real time.
• Email: [email protected] — written privacy enquiries and data subject requests should be submitted by email for a traceable record. We acknowledge all written enquiries within 72 hours and aim to resolve substantive requests within 30 calendar days.

When submitting a data subject request, please include your registered username and the email address associated with your Account so that we can locate your records efficiently. We may ask you to verify your identity before processing a request that could affect your Personal Data.

This Privacy Policy was last updated on 1 January 2026. It supersedes all previous versions. longfu88 reserves all rights not expressly granted herein.